Returns Policy

Classy Luggage Store’s Return Policy

1. Return eligibility

To be eligible for a refund, you must have purchased one of the items sold on Classy Luggage Store.

Our return policy lasts for 14 days after purchase. If more than 14 days have passed since your purchase, we can't offer you a refund or exchange.

The item being returned must be in the same condition as you have received it. It must be unused and sent back in the original packaging. If it is not, no or only a partial refund will be granted.

2. Return process

Once your return is received, we will notify you. The package and its content will be inspected, and we will let you know when the return is approved or rejected within 7 business days.

If the return is approved, we will send you funds equal to the purchase amount to the payment method you have used during checkout.

If you have any questions during the return process, please contact us at support@classyluggagestore.com.

 

4. Shipping

To return a product, you should send us an email at support@classyluggagestore.com, and we shall inform you of the next steps within 3 business days.

Shipping fees for return items are your responsibility, and you must pay for them. Your order's shipping costs are non-refundable. 

5. Customer service

For questions, support, problems, or warranty claims, please contact us by email at support@classyluggagestore.com.